top of page
OUR CLIENT SERVICE CHARTER
​
WE PROMISE TO
​
Be polite, personal and professional​
Listen to you carefully​
Communicate with you in plain English​
Return your call or get back to you within 24 hours​
Help you to understand your options
Make appropriate recommendations
Progress your case as quickly as possible
Service Charter: About
OUR FEES:
We offer a range of fees that are fixed, fair, transparent and inclusive of VAT
We will advise you of our fees and charges from the start
No hidden charges
Inclusive of all legal fees
CLIENT CARE
We will look after your best interests
We will keep your business confidential
We will ask you to complete a feedback form at the end of your case, which will be used to help us improve our service
We treat all clients fairly and do not discriminate
Service Charter: Features
OUR SERVICES
Service Charter: Practices
bottom of page